The IT Service Delivery Platform
MSPComplete helps partners to create a cost-effective, scalable and repeatable delivery of professional and managed services. MSPComplete shifts the management of technology from objects to activities.
Increase recurring revenues with turnkey Managed Services
- Access to a service library of over 100 ready-to-use services growing weekly
- Reduction of manual errors and increased profitability through automation
- Customize task instructions and set deadlines to trigger alerts
- Minimal training effort thanks to step-by-step instructions for tasks
Increase profitability through resource optimization and reporting
- Assign tasks to the queue of a team or automatically load load balancing tasks
- Customize alerts and notification styles to display key information
- Improvement of communication and project management with insight into the project status
- Track task completion to the second to keep an overview of SLAs and costs
Build and protect valuable intellectual property
- Documentation of individual delivery processes
- Reduce training costs and time by collecting best practices
- Standardize service delivery for consistency and scalability
- Protect the IP in the platform in the event of employee fluctuation